Articles on Operations.
Everything we've written about Operations — practical notes for Indian clinics from the team building Qlinikit.
ABHA at the front desk: making it a 30-second step
The technical part of ABHA is solved. Adoption fails at the registration counter, for reasons that have nothing to do with technology.
- 4 min readClinics
What clinic software should actually cost
Licence fees are the small part. The costs that decide whether software is affordable are implementation, training, and what it takes to leave.
- 3 min readOperations
No-shows are a scheduling problem, not a patient problem
Most clinics respond to no-shows by overbooking. That treats the symptom and makes the waiting room worse. Here is the sequence that actually works.
- 4 min readOperations
Pharmacy stock control for clinics that aren't pharmacies
An in-house dispensary has a pharmacy's legal obligations and none of a pharmacy's systems. Expiry and the H1 register are where it usually breaks.
- 4 min readOperations
Cutting lab turnaround time in a small clinic
Most of the delay between a test being ordered and a result being read is not in the lab. It is in the handoffs on either side of it.
Building the platform healthcare runs on
Clinic, hospital group, or a partner somewhere else in the ecosystem — we'd like to talk.