Articles on Operations.
Everything we've written about Operations — practical notes for Indian clinics from the team building Qlinikit.
- 4 min readClinics
Switching clinic software without losing your data
Ask what you can get out before you decide what to put in. Export formats, a fortnight of parallel running, and the clause most clinics never negotiate.
- 3 min readOperations
No-shows are a scheduling problem, not a patient problem
Most clinics respond to no-shows by overbooking. That treats the symptom and makes the waiting room worse. Here is the sequence that actually works.
- 4 min readClinics
What a solo doctor needs, and what a ten-doctor clinic needs
Size changes the failure mode more than the feature list. What breaks at one doctor, at three, and at ten — and what to buy for each.
- 4 min readOperations
Pharmacy stock control for clinics that aren't pharmacies
An in-house dispensary has a pharmacy's legal obligations and none of a pharmacy's systems. Expiry and the H1 register are where it usually breaks.
- 4 min readOperations
Cutting lab turnaround time in a small clinic
Most of the delay between a test being ordered and a result being read is not in the lab. It is in the handoffs on either side of it.
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