Notes on the future of healthcare.
Digitization, compliance, and lessons from building the connected platform for healthcare.
- 4 min readEMR
Moving a clinic off paper registers without losing a week
The migration that fails is the one that tries to digitise ten years of history first. Start at the front desk and let the archive stay on paper.
- 4 min readPatients
Reading your prescription: the abbreviations and what to check
OD, BD, TDS, HS, SOS. Five abbreviations cover most Indian prescriptions — and knowing them catches the errors that reach the patient.
- 4 min readClinics
What clinic software should actually cost
Licence fees are the small part. The costs that decide whether software is affordable are implementation, training, and what it takes to leave.
- 4 min readPatients
Buying medicines online in India: what is actually legal
E-pharmacies sit in a genuine grey zone — the 2018 draft rules were never notified. What that means for you, and how to check who you are buying from.
- 4 min readPatients
When to get a second opinion, and how to ask
It is your right, the hospital must give you the records for it, and no good doctor is offended. The hard part is only ever the asking.
- 4 min readPatients
What to ask before you agree to surgery
Consent is not a form you sign. It is a conversation you are entitled to — and twelve questions cover almost everything people wish they had asked.
- 4 min readClinics
Switching clinic software without losing your data
Ask what you can get out before you decide what to put in. Export formats, a fortnight of parallel running, and the clause most clinics never negotiate.
- 3 min readOperations
No-shows are a scheduling problem, not a patient problem
Most clinics respond to no-shows by overbooking. That treats the symptom and makes the waiting room worse. Here is the sequence that actually works.
- 4 min readClinics
What a solo doctor needs, and what a ten-doctor clinic needs
Size changes the failure mode more than the feature list. What breaks at one doctor, at three, and at ten — and what to buy for each.
Building the platform healthcare runs on
Clinic, hospital group, or a partner somewhere else in the ecosystem — we'd like to talk.